episode

10

Luisa von Kageneck (simpleclub): B2B Shift, Media Change & Communication between the Classroom and the C-Suite

narrative now by getpress

How do you manage communications when not just your product, but your entire business model changes? That is exactly what this episode of narrative nowis about: the transformation of simpleclub from a well-known learning app for students into a B2B platform for training and professional development – and the question of how communication must strategically evolve alongside such a shift.

Host Max talks to Luisa von Kageneck, Head of PR & Communications at simpleclub, about brand management between the classroom and the boardroom. Together, they examine how media logic changes when you move from youth magazines to major business newspapers, why the much-cited skills shortage is, in Luisa's view, actually a skills gap , and how simpleclub now supports over 750 companies with their training and development needs.

Especially interesting for communications professionals: Luisa explains how to translate a B2B shift communicatively without losing the existing brand. The discussion covers internal comms, PR focused on business impact rather than reach for the sake of reach, OKRs, share of voice, and business results – as well as AI-first communication, trust in verified sources, and the new proximity between PR and journalism in the age of AI.

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In a nutshell

  • A B2B shift changes not just the target audience, but the entire logic of communication simpleclub started as a B2C learning app for students. Today, the B2B sector is the engine of growth – involving significantly more complex purchasing decisions, new stakeholders, and a completely different media setup.
  • From youth magazines to major business press In the past, the goal was to reach students directly. Today, simpleclub speaks to corporate decision-makers, HR managers, and enterprises – and as a result, the media, messaging, and criteria for relevance have shifted accordingly.
  • The skills shortage is often just a symptom Luisa describes why simpleclub frames the issue differently: the problem isn't just a lack of skilled workers, but an education system that is reaching its limits. This is precisely what creates a much more compelling narrative for companies and the public.
  • Communication must be aligned with business success For Luisa, PR is not an end in itself. What matters is the contribution communication makes to company goals – measurable through OKRs, share of voice, sentiment, or direct feedback from the sales process.
  • In-house comms can be a real advantage for scale-ups Today, simpleclub operates entirely without agencies. Luisa relies on direct lines to journalists, short communication channels, and a small, focused team that manages communication in close alignment with the business.
  • AI-first changes operational work – not the strategic core At simpleclub, AI has long been used in PR for briefings, ideation, interview preparation, and workflows. At the same time, the core remains the same: strategy, understanding stakeholders, and human relationships cannot be automated.
  • In the age of AI, trust is the hardest currency Luisa believes in a renaissance of PR and journalism: precisely because the flood of information, social media, and AI increase uncertainty, credible sources, high-quality content, and resilient relationships are gaining importance.

this is for you

This episode is for CMOs, communication professionals, PR managers, and decision-makers who…

  1. want to understand how communication must change when a company scales from B2C to B2B and taps into new target audiences.
  2. are facing the challenge of evolving an existing brand without losing its relevance or recognizability.
  3. do not see communication as an accessory, but as a strategic business function with a clear contribution to growth, sales, employer branding, and reputation.
  4. in SMEs, scale-ups, or complex organizations need to build narratives that truly resonate across products, markets, the public, and leadership.
  5. want to know how small in-house teams can manage PR closely with the business, measure it, and ensure it contributes to company goals.
  6. are asking themselves how AI is changing communication work – and why this makes strategic PR, trust, and strong media relations even more important.

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